Can you claim phone and internet expenses on tax?
Potentially, yes. If you pay for your own phone, mobile data or internet and use it directly in performing your employment duties, you may be able to claim the eligible work-related portion. The amount you can claim depends on how you use the service, whether your employer pays or reimburses you, your records, and whether those costs are already included in another deduction method.
Phone & internet tax deduction Australia: the basic rule
Phones and internet services are now part of everyday life, so simply owning a smartphone or having internet at home does not make the cost tax deductible.
For an employee to claim a work-related expense, the general ATO principles require you to have incurred the expense yourself, the expense must relate directly to earning your employment income, and you need the appropriate records to support your claim.
Where an expense has both private and work-related use, you generally need to separate the two and claim only the eligible work-related portion.
What phone expenses may be deductible?
Depending on your employment duties and circumstances, work-related phone expenses can include eligible use of your own mobile service for activities genuinely connected with performing your work.
- Work-related telephone calls.
- Work-related text messages.
- Mobile data used in performing employment duties.
- Using work applications required for your job.
- Accessing work systems or portals where this forms part of performing your duties.
- Work-related video or online meetings.
- Other eligible use of your own mobile service directly connected with earning your employment income.
What internet expenses may be deductible?
If you personally pay for home internet and use it in performing your employment duties, the eligible work-related portion may be deductible.
Examples can include internet use for:
- accessing your employer's online systems,
- performing employment duties from home,
- attending work-related online meetings,
- uploading or downloading files required for your work,
- using cloud systems required by your employer, and
- other internet activity directly related to performing your employment duties.
However, the private component of the service must generally be excluded when calculating an actual internet expense claim.
✓ Potentially deductible
- You personally pay the expense.
- You genuinely use the service to perform your employment duties.
- You calculate the work-related portion.
- You have the required supporting records.
✕ Generally not deductible
- Private phone calls and internet use.
- Your employer pays the bill.
- Your employer reimburses your expense.
- Someone else pays for the service.
- The same expense has already been included in another deduction method.
How much of your phone bill can you claim?
The answer is not automatically 100%. If you use the same phone for both private and employment purposes, you need to determine an appropriate work-use percentage.
Your calculation should reflect your actual pattern of use. Depending on the circumstances, relevant factors can include the proportion of work calls, duration of calls, work-related data use and other functions of the phone.
Suppose Maya personally pays $60 per month for her mobile plan. After reviewing an appropriate representative period of her usage, she determines that 20% of the relevant usage relates to performing her employment duties.
For a simple illustration, $60 × 20% = $12 of the monthly service cost relates to work. The actual deductible amount for the income year would still need to reflect the relevant period, her circumstances and the applicable substantiation rules.
What is the $50 phone and internet record-keeping rule?
This rule is often misunderstood. According to current ATO guidance, if your work-related phone, data and internet use is incidental and you are not claiming more than $50 in total, you do not need to keep the same detailed records required for larger claims.
If you claim more than $50, you need records showing your work-related use. For example, itemised bills may help you identify work-related calls and data usage.
How do you prove your work-related phone use?
Where detailed substantiation is required, a representative pattern of use can help demonstrate how much of the expense relates to work.
For example, records may include:
- itemised phone bills,
- records of work-related calls,
- data-usage information,
- a diary showing work use,
- records demonstrating your work-related internet activity, and
- evidence that your employment duties require the relevant use.
How do you calculate work-related internet use?
Home internet is often shared across several people and used for many different activities. That means claiming the entire household internet bill simply because you occasionally work from home is generally not appropriate.
You need to use a reasonable method to determine the eligible work-related component where you are claiming actual internet costs.
Arjun pays for home internet used by himself and other members of his household. He sometimes performs employment duties from home but the connection is also heavily used for streaming, gaming, social media and general personal browsing.
He cannot simply treat the entire internet bill as a work expense. He needs to identify an appropriate work-related component based on his circumstances and the method he is using to claim.
Working from home? Watch out for double claiming
This is one of the most important rules in this article. If your phone, data or internet costs arise from working from home and you use the ATO fixed-rate method for your working-from-home deduction, the fixed rate already covers specified expenses, including internet and mobile and home phone usage expenses.
You cannot then claim another separate deduction for those same expenses.
The actual-cost method works differently. If you use the actual-cost method, you calculate the actual additional expenses incurred as a result of working from home and keep the required supporting records.
Phone & internet deductions: quick comparison
| Expense | Potentially deductible? | Important condition |
|---|---|---|
| Work-related mobile calls | Potentially | You incur the expense and the calls directly relate to your work. |
| Private calls | No | Private use must be excluded. |
| Work-related mobile data | Potentially | Only the eligible work-related component. |
| Home internet used for work | Potentially | Work-related portion only, subject to the method and records. |
| Netflix, gaming or private browsing | No | Private use is not deductible as an employment expense. |
| Employer-paid phone | Generally no personal expense to claim | You cannot claim costs you did not incur. |
| Employer-reimbursed phone bill | No for the reimbursed amount | You generally cannot claim an expense your employer reimbursed. |
| Phone/internet covered by WFH fixed rate | No separate claim | These expenses are already included in the fixed rate. |
What if your employer reimburses your phone bill?
If your employer reimburses you for the cost you incur, you generally cannot also claim that reimbursed expense as your own tax deduction.
Likewise, if your employer provides the phone and pays for its use, you have not personally incurred that phone-service expense.
Can prepaid mobile users claim a deduction?
Being on a prepaid plan does not automatically prevent an eligible deduction. The important questions remain whether you incurred the cost, whether there is a direct connection with earning your employment income, what portion relates to work, and whether you have the required records.
You should still use a reasonable method to determine the work-related component rather than assuming the entire recharge is deductible.
What about the cost of the actual smartphone?
The cost of purchasing a phone is different from the cost of using a phone service. If you purchase a device yourself and use it for work, the tax treatment can depend on factors such as the cost of the device, the extent of work use and the depreciation rules.
Where an asset is used for both work and private purposes, only the work-related component is relevant. For higher-cost depreciating assets, the deduction may generally be claimed through decline in value over time rather than simply claiming the entire purchase price immediately.
Can casual workers claim phone expenses?
Casual employment does not automatically make phone costs deductible. The same basic principle applies: the expense must have the necessary connection with earning your employment income.
For example, the ATO specifically indicates that a casual employee cannot claim phone calls or text messages where an employer contacts them simply to ask them to work, or where the employee contacts the employer to check whether work is available.
What if you use one phone for multiple jobs?
If you use your personal phone in performing duties for more than one employer, your records should allow you to determine the relevant work-related use.
You still need to exclude private use. Having two jobs does not turn the private component of your phone or internet service into a deduction.
What if you use your phone for ABN work?
If you genuinely operate a business or sole-trader activity, business-use phone and internet costs can involve business deduction rules rather than only employee work-related deductions.
If the same phone is used for employment, business activity and private purposes, accurate allocation becomes particularly important.
Can Nepali students claim their phone and internet?
Simply being an international student does not make your mobile or internet bill deductible. The expense needs to satisfy the relevant tax deduction rules.
For example, ordinary private internet use, communicating with friends and family, entertainment and general personal browsing remain private.
If you are also an employee and personally incur phone or internet costs directly in performing your employment duties, the eligible work-related component may be considered under the normal rules.
7 common phone & internet tax deduction mistakes
- Claiming 100% of a personal mobile bill. If the phone is also used privately, you generally need to exclude private use.
- Treating $50 as an automatic deduction. The $50 rule relates to record keeping in specified circumstances; it is not free money available to every taxpayer.
- Claiming reimbursed costs. You generally cannot claim the part your employer reimbursed.
- Double claiming with the WFH fixed rate. Phone and internet usage expenses covered by that method cannot also be separately claimed.
- Including family usage. Your household's private internet use is not your employment deduction.
- Guessing a percentage. Your work-use percentage should be reasonable and supportable.
- Having no records. Larger claims need appropriate evidence demonstrating the work-related use.
Records to keep for your phone & internet deduction
- Mobile phone bills or recharge records.
- Internet bills.
- Itemised call records where available.
- Evidence of work-related data usage where relevant.
- A representative diary or usage record where appropriate.
- Evidence showing why the phone or internet is required for your work.
- Records showing your work-related percentage calculation.
- Device purchase invoices where you are claiming an eligible device-related deduction.
- Details of employer reimbursements.
- Working-from-home records if you are also claiming WFH expenses.
Example: Nepali worker using phone and internet for work
Prakash works in an administrative role in Australia. He pays for his own smartphone plan and occasionally works from home. His employment duties require him to make work calls and use online work systems.
Prakash also uses the same phone extensively for social media, personal calls and entertainment, while his household internet is used privately by other family members.
He cannot simply claim 100% of either bill. He needs to apply the relevant deduction method, exclude private use and keep the required records. If he uses the working-from-home fixed-rate method, he also needs to avoid separately claiming phone and internet usage costs already covered by that rate.
Phone & internet vs working-from-home deductions
When you work from home, the ATO provides two broad methods for calculating eligible additional running expenses:
- the fixed-rate method, and
- the actual-cost method.
The fixed-rate method covers specified additional running expenses including internet, mobile and home phone usage, energy, stationery and computer consumables.
This is why it is important to decide how your working-from-home claim is being calculated before separately entering phone and internet expenses.
Should you claim your phone and internet on your tax return?
Claiming a legitimate deduction can reduce taxable income, but the goal should not be to claim every household expense simply because it has some connection with technology.
A defensible phone or internet deduction should be based on your actual circumstances, work-related use and records.
For many workers, the work-related percentage is substantially less than 100%. That is completely normal.
Before claiming, ask yourself these 8 questions
- Did I personally pay this expense?
- Was I reimbursed by my employer?
- Do I actually use the phone or internet to perform my work?
- How much of the usage is private?
- Can I demonstrate my work-related percentage?
- Do I have the required bills and records?
- Am I already claiming these costs through the WFH fixed-rate method?
- Does my calculation reasonably reflect my actual circumstances?
Related tax guides for Nepali workers in Australia
If you are reviewing your phone and internet deduction, you may also want to check other areas of your tax return.
Tax Return for Nepali Casual Workers in Australia
Tax Return With Multiple Jobs in Australia
Casual vs Part-Time vs Full-Time Work in Australia
Why Do I Owe Tax Instead of Getting a Refund?
TFN vs ABN Australia
Frequently asked questions
Not sure how much of your phone or internet you can claim?
Hamro Accountant can help you review work-related expenses, records, working-from-home claims and other deductions based on your circumstances.
General information only: This article provides general Australian taxation information and is not personal tax, financial or legal advice. Deductibility depends on your individual circumstances, employment duties, actual work use, records, reimbursements and the deduction method used. Always check current ATO guidance or obtain advice from a registered tax professional before lodging your return.